EcoVision — Support

Help and troubleshooting for EcoVision — following Ballarat's recycling guidelines.

Privacy Policy

EcoVision does not collect, store, or share any personal data. All image recognition happens are not saved, ensuring your privacy is fully protected.

Quick start

Point your phone camera at an item and tap Scan. EcoVision will suggest the correct Ballarat bin and offer tips.

How it works

EcoVision uses AI to identify waste items and matches them to Ballarat-specific recycling categories like glass, food waste, paper, and plastics. Always follow local council rules if uncertain.

Frequently Asked Questions

How do I scan an item?Tap the blue Scan button in the camera view.
Open the app, allow camera access, point at the item so it fills most of the frame, then tap Scan. For best results, scan in good lighting and avoid motion blur.
Why didn’t EcoVision recognise my object?Common causes and fixes
If recognition fails, try moving closer, improving lighting, or removing clutter from the background. If the item is unusual or new, use the Send Feedback feature to help improve recognition.
Is EcoVision accurate for Ballarat’s recycling rules?Ballarat-specific guidance
Yes, EcoVision is tailored for Ballarat guidelines. If in doubt, consult the City of Ballarat recycling resources.

Release notes

v1.0 — Initial release: AI camera scanning, Ballarat categories, feedback submission.